Oops!
Woohoo! That is correct. In case consumers ask whether they need pay for the reusable you can provide him/her with this answer.
How does the consumer know the reusable has been successfully returned?
Oops! We always communicate with the consumer via the PackBack application.
Correct! Also, the application shows reusables are no longer pending. His/her screen is "empty".
When a reusable is being returned, which steps has to be completed?
Oops! When the reusable is returned incorrectly, an amount is debited via his/her bank account. Take another good look at the answers.
Correct! First the QR code on the reusable is scanned. Hereafter, the reusable is thrown in the SmartBin. In the PackBack application all the steps are explained.
After scanning the QR at the vendor, what is the next step for the consumer?
Oops! By scanning the QR-code it becomes clear the customer has a valid PackBack account.
Correct! Consumers gets a green checkmark on his/her phone. Consumer only needs to show his/her screen to the baristi.
How long does it take to create an account?
Oops! Creating an account can be done faster!
Correct! Creating an account is quickly done. So, if a customer has no account yet. They can create it right away!
Oops!
Woohoo! That is correct. In case consumers ask whether they need pay for the reusable you can provide him/her with this answer.